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Returns & Exchanges
At Catherine's, we want you to love every piece you wear. If your selection isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the pack slip is included inside the box.
3
Print and Attach Label
Download and print the prepaid shipping label from your email and securely affix it to the outside of your return parcel.
4
Drop Off and Track
Drop off your package at any authorized carrier location; your refund will be processed within 7-10 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing